Shipping Information:
Order Processing:
Your order will be promptly processed within 2 business days, excluding weekends and holidays. In the event of any unforeseen circumstances causing delays, we will inform you promptly.
Shipping Rates and Options:
Shipping costs are calculated at checkout. Choose from a variety of shipping options, ranging from standard to express.
Tracking Your Order:
Keep an eye on your inbox! Once your order is dispatched, you’ll receive an email with shipment details and a tracking number.
Customs and Fees:
For international orders, please note that any customs charges are the responsibility of the customer.
Handling Damaged Items:
If you notice visible damage to the package, you may refuse to accept it, and it will be automatically returned. In case of a damaged item, contact our support team and retain the packaging for claim purposes.
International Shipping:
Details regarding international shipping, including availability, will be communicated to you directly.
Returns Policy:
If you’re contemplating a return, refer to our Returns Policy for guidance.
Potential Delays:
Unexpected events like natural disasters or customs processes may cause delays. Your understanding is greatly appreciated.
Address Accuracy:
To prevent complications, ensure your shipping address is accurate.
Customer Support:
Questions? Reach out to our support team via email at [customer support email] or by phone at [customer support phone number].
Policy Updates:
Our shipping policy may be updated periodically, and any changes will be communicated here.